How can we help?

FAQs

Answers to the questions our customers ask most often. Can't find what you need? Our team is a phone call away.

How do I get a price for my shipment?

Fill in the quote form or give us a call, and our team will send you a firm price within one business day.

What services do you offer?

We offer road freight (full and part truckload), air cargo, ocean freight (FCL and LCL), same-day and express courier, and warehousing with order fulfilment.

What kind of vehicles do you have?

Our road fleet includes tractor-trailers, box trucks, refrigerated units and delivery vans. For air and sea freight we work with long-standing airline and shipping line partners.

How can I track my shipment?

Enter your tracking number on the Tracking page. You will see the current status, location history and estimated delivery date.

Is my cargo insured?

Every shipment carries standard carrier liability. We recommend all-risk cargo insurance for the full value of your goods, which can be added to any booking.

Do you handle customs clearance?

Yes. Our licensed customs brokers prepare and file import and export declarations for air and ocean shipments.

Can you transport hazardous or temperature-sensitive goods?

Yes. We have certified dangerous goods handlers and refrigerated equipment from -25°C to +25°C. Please declare these goods when you request a quote.

How do I pay?

We accept bank transfer and major credit cards. Business customers can apply for a credit account with monthly invoicing.

Still have a question?

Send us a message and we will get back to you within one business day.

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